Reference

Your Privacy Policy at cv777

DANA, OVO, GoPay and QRIS payment records, login checks, and game-room activity such as Dragon Tiger or Rocket Crash are covered in one Privacy Policy, so you can…

DANA data contextOVO wallet checksGoPay and QRIS09:00-23:00 WIB support
cv777 Your Privacy Policy at cv777
CONTACT PATHS

Reach us about privacy choices

Fast privacy help matters when your account, device, or wallet data needs a check. Our team answers privacy requests from 09:00 to 23:00 WIB through live chat, WhatsApp, and [email protected].

Live chat Open the chat bubble after login and choose Privacy Policy. We can check cookie questions, device sessions, or account data requests while you stay in the same browser tab.
WhatsApp support Message our support line between 09:00 and 23:00 WIB with your registered mobile number and the payment rail involved, such as DANA or QRIS, so we can locate the privacy case.
Email requests Send privacy requests to [email protected] when you need a written reply about access, correction, deletion, retention, or wallet data tied to OVO, GoPay, DANA, or QRIS.
ACCOUNT SAFETY

6 ways we handle privacy requests

Your account record is built from real actions: login time, device type, wallet rail, room entry, and support messages.

Account data

We collect your account name, registered mobile number, login history, and verification status. These records help us confirm you are the account holder before we discuss privacy changes.

Payment records

Wallet requests through DANA, OVO, GoPay and QRIS create transaction IDs, timestamps, and status records. We use them to match payments, handle disputes, and answer privacy access requests.

Device data

We read browser type, IP range, and session signals to protect account access. On Android Chrome, check Settings > Site settings > Cookies if you want to manage cookie storage.

Game activity

Room activity such as Dragon Tiger, Mega Fishing, Bingo, or Rocket Crash may create session records. We use them for account history, risk checks, and support questions you send us.

Retention checks

Some records are kept for transaction matching, account security, and legal duties. When a record can be removed, we queue the deletion and confirm the result through your chosen channel.

Change requests

You can ask us to correct a mobile number, email address, or wallet reference after account verification. We may request one extra check before changing data tied to withdrawals.

Privacy Policy questions for your account

You should not need legal language to understand how your data is handled. These answers cover the privacy questions we see most often: account data, payment traces, cookies, device access, deletion, and how to reach us. If your case involves a live wallet request or a login you do not recognize, contact us before sending sensitive documents.

We collect account name, registered mobile number, login records, device signals, payment references, support messages, and room activity. The exact data depends on what you do in your account and which payment rail you use.

Payment records help us match deposits and withdrawals to your account, check transaction status, and answer privacy access requests. We keep transaction IDs and timestamps separate from chat messages whenever possible.

Yes. Contact live chat, WhatsApp, or [email protected] from 09:00 to 23:00 WIB. We verify your account first, then prepare eligible account, payment, device, and support records linked to you.

Send the correct detail through a logged-in support channel and include the date you noticed the issue. We may request mobile verification before changing wallet references tied to DANA, OVO, GoPay, or QRIS.

We keep data only as long as needed for account service, payment matching, security checks, support records, and legal duties. If a record is no longer needed, we remove or anonymize it.

Cookies help keep you logged in, remember language choice, and flag risky sessions. You can manage them in your browser settings, but some account checks may need cookies to work correctly.

You can request deletion through live chat, WhatsApp, or email. We will verify your identity, remove eligible records, and explain any payment or legal record that must stay for a required period.